The failures we publish on purpose.

Most "accessible" lists are marketing brochures. They tell you where access works and stay quiet about where it doesn't — which is the part travelers with access needs actually need to know before they book.

We publish every venue that did not pass peer verification, with the exact reason it failed. A door that measures 27 inches when it was sold as 36. A bathroom on a floor without an elevator. A "ramp" that's a board the staff bring out if you ask.

A standard that only shows wins is just marketing. This is the standard.

  • HotelDid Not Pass

    The Riverside Grand Hotel

    London, UK

    Why it failed

    The 'accessible' guest room has a 27-inch doorway and a 6-inch shower lip. A power scooter cannot enter the room, and a roll-in shower is impossible. The hotel website calls this room ADA-compliant; it is not.

    Verified by Daniel R. · Pride Go-Go Power Scooter

  • RestaurantDid Not Pass

    Lakeside Trattoria

    Winter Park, FL, USA

    Why it failed

    Bathroom is on a lower level reachable only by stairs. Front threshold is 5 inches with no ramp. 'Wheelchair-friendly seating' means a single table near the door, not actual access to the building's facilities.

    Verified by Margaret T. · Permobil M3 Power Chair